November
04
If you've had problems receiving your PDF issue, please contact editor@groovymag.com and I'll take care of it ASAP.
There's been some intermittent problems from PayPal notifying our server of the payment. What ends up happening is that
you pay, they take your money, but never tell our server that you've paid, so you end up going back to your account and don't see
your PDF. Not good!
The good news is that this is intermittent (not all of you have experienced this). The bad news is that this is intermittent (a few of you have experienced this).
PayPal is aware of the issue and is looking in to it. While I don't expect any sort of immediate resolution, be aware that I'm aware of the issue.
If you write in, please forward a copy of your paypal receipt, and send me the email address you're registered at with GroovyMag.com and it'll be fixed quickly.
Also, a couple of you have had problems paying with American Express from outside the US. This seems to be a limitation of PayPal, GroovyMag's current payment processor.
I'm currently investigatin some other options for next month, so please hang in there. If you've had a problem paying,
email editor@groovymag.com to let me know about it.
Thanks for your patience as we work through these growing pains!
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I thought I had this problem when i purchased the no 1, but the issue regularly appeared in my "subscribed issues" after some minutes!
So, if it seems not to work, just give the system some times before complain :-)
Good luck to the GroovyMag stuff!
xjybmmaxarzgfpypwell, hi admin adn people nice forum indeed. how's life? hope it's introduce branch ;)
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